1. About this Privacy Policy
HostFrame respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how HostFrame collects, uses, stores and discloses personal information when you visit our website, submit an enquiry, communicate with us or use our services.
By using our website or providing personal information to HostFrame, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal information that you provide directly to us, including your name, email address, property listing URL, information about your property or accommodation business, and any other information you include when submitting an enquiry or communicating with HostFrame.
We may also collect limited technical information when you use our website, such as your device type, browser type, pages visited and general website usage information, where this information is made available through our website hosting or analytics services.
3. How We Use Your Information
We may use the information we collect to respond to enquiries, assess your property or listing, provide and improve HostFrame’s services, communicate with you about potential or existing work, prepare recommendations or service proposals, and deliver completed content or other services you request.
We may also use information to operate, maintain and improve our website, keep appropriate business records, prevent misuse of our services, and comply with applicable legal obligations.
4. How We Share Your Information
HostFrame does not sell or rent your personal information.
We may share personal information with trusted service providers where reasonably necessary to operate our business and provide our services, such as website hosting, email, file storage, payment processing, analytics or other technology providers.
We may also disclose information where required or authorised by law, or where reasonably necessary to protect the rights, property or safety of HostFrame, our clients or others.
5. Data Storage and Security
HostFrame takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored using third-party service providers, including cloud-based platforms used to operate our website, communications and business services. While we take reasonable precautions to protect your information, no method of electronic storage or transmission can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, or as required by law.
6. Cookies and Website Analytics
HostFrame may use cookies and similar technologies to help our website function properly, understand how visitors interact with the website and improve the user experience.
We may use third-party website hosting or analytics services that collect limited technical and usage information. You can control or disable cookies through your browser settings, although doing so may affect certain website functionality.
7. Your Rights and Choices
You may contact HostFrame to request access to, correction of, or deletion of personal information we hold about you, subject to any legal obligations that require us to retain certain information.
You may also ask questions about how your personal information is handled or raise a privacy concern by contacting us at hello@hostframe.co.
8. Third-Party Links
Our website may contain links to third-party websites or services, including property listing platforms and other external websites. HostFrame is not responsible for the privacy practices, content or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, services or legal obligations. Any updated version will be published on this page with a revised “Last updated” date.
We encourage you to review this Privacy Policy periodically to stay informed about how HostFrame handles personal information.
10. Contact Us
If you have any questions, requests or concerns regarding this Privacy Policy or how HostFrame handles personal information, please contact us at:
HostFrame Email: hello@hostframe.co
Website: hostframe.co